Terms and conditions of use and sale

ARTICLE 1. LEGAL INFORMATION

Pursuant to Article 6 of Law No. 2004-575 of June 21, 2004 on confidence in the digital economy, this article specifies the identity of the various parties involved in its implementation and monitoring.

The Globe 3T website is published by :

Mr Didier PANEL, whose registered office is located at the following address Zone artisanale de Guilleron 42520 Maclas, and registered at 519 350 805 R.C.S. SAINT-ETIENNE.

Telephone: +33 (0)9 83 57 35 94 / E-mail address: contact@globe3t.com

The site's publication director is :

Mr Didier PANEL

The Globe 3T website is hosted by :

o2switch is headquartered at 222 Boulevard Gustave Flaubert, 63000 Clermont-Ferrand, France.
SARL au capital de 100000€
RCS : Clermont-Ferrand
SIRET : 510 909 80700024
TVA : FR35510909807

https://www.o2switch.fr

Telephone number: 04 44 44 60 40

ARTICLE 2. PRESENTATION OF THE SITE

The purpose of the Globe 3T website is :

Online sales of leisure vehicles

ARTICLE 3. CONTACT

For any question or request for information concerning the site, or any report of illicit content or activities, the user may contact the editor at the following e-mail address: contact@globe3t.com or send a registered letter with acknowledgement of receipt to : Mr Didier PANEL - Zone artisanale de Guilleron 42520 Maclas.

ARTICLE 4. ACCEPTANCE OF TERMS OF USE

Access to and use of the site are subject to acceptance of and compliance with these Terms of Use.

The publisher reserves the right to modify, at any time and without prior notice, the site and services as well as these GTC, in particular to adapt to changes in the site by making new features available or deleting or modifying existing features.

The user is therefore advised to refer to the latest version of the GCU, which can be accessed at any time on the site, before browsing. In the event of disagreement with the GCU, the user may not use the site.

ARTICLE 5. ACCESS AND NAVIGATION

The publisher uses all technical means at its disposal to provide access to the site 24 hours a day, 7 days a week. However, it may at any time suspend, limit or interrupt access to the site or to certain pages of it in order to carry out updates, modifications to its content or any other action deemed necessary for the proper operation of the site.

Connecting to and browsing the Globe 3T website implies unreserved acceptance of these General Terms and Conditions of Use, regardless of the technical means of access and the terminals used.

These GCU apply, as necessary, to any variation or extension of the site on existing or future social and/or community networks.

ARTICLE 6. SITE MANAGEMENT

For the proper management of the site, the publisher may at any time :

- suspend, interrupt or limit access to all or part of the site, restrict access to the site, or to certain parts of the site, to a specific category of Internet user;

- delete any information that could disrupt its operation or contravene national or international laws, or the rules of Netiquette ;

- suspend the site for updates.

ARTICLE 7. SERVICES RESERVED FOR REGISTERED USERS

7.1 REGISTRATION

Access to certain services, and in particular to all paid services, is subject to the user's registration.

Registration and access to the site's services are reserved exclusively for individuals with legal capacity who have completed and validated the registration form available online on the Globe 3T site, as well as these General Terms and Conditions of Use.

At the time of registration, the user undertakes to provide accurate, truthful and up-to-date information about himself/herself and his/her marital status. In addition, the user must regularly check his or her personal data to ensure that it remains accurate.

The user must therefore provide a valid e-mail address, to which the site will send confirmation of registration for its services. An e-mail address cannot be used more than once to register for services.

All communications sent by Globe 3T and its partners are therefore deemed to have been received and read by the user. The user therefore undertakes to regularly check messages received at this e-mail address and to reply within a reasonable time if necessary.

Only one registration is allowed per person.

In addition to entering a password, the user is given a login to access an area reserved for him/her (hereinafter referred to as "My Account").

Users can change their login and password online in their Personal Area. The password is personal and confidential, and the user undertakes not to communicate it to third parties.

In any event, Globe 3T reserves the right to refuse a request to register for services if the User fails to comply with the provisions of these General Terms and Conditions of Use.

7.2 UNSUBSCRIBING

Regularly registered users may request to be removed from the list at any time by visiting the dedicated page in their Personal Area. Any unsubscription from the site will be effective immediately after the user has filled in the appropriate form.

ARTICLE 8. RESPONSIBILITIES

The publisher is only responsible for the content he has edited himself.

The publisher is not responsible:

- in the event of technical or IT problems or failures, or the site's compatibility with any hardware or software;

- direct or indirect, material or immaterial, foreseeable or unforeseeable damage resulting from the use or difficulties in using the site or its services;

- the intrinsic characteristics of the Internet, in particular those relating to the unreliability and lack of security of information circulating on it;

- illicit content or activities using its site, without having duly taken cognizance of the same within the meaning of Law no. 2004-575 of June 21, 2004 on confidence in the digital economy and Law no. 2004-801 of August 6, 2004 on the protection of individuals with regard to the processing of personal data.

Furthermore, the site cannot guarantee the accuracy, completeness or topicality of the information provided.

The user is responsible for :

- protection of equipment and data;

- use of the site or its services;

- if it does not comply with the letter or spirit of these GCU.

ARTICLE 9. HYPERTEXT LINKS

The site may contain hypertext links to other websites over which Globe 3T has no control. Despite prior and regular checks carried out by the publisher, the latter declines all responsibility for the content that may be found on these sites.

The publisher authorizes the creation of hypertext links to any page or document on its site, provided that these links are not created for commercial or advertising purposes.

In addition, the site editor must be informed before any hypertext link is set up.

Excluded from this authorization are sites disseminating information of an illicit, violent, polemical, pornographic or xenophobic nature, or which may offend the sensibilities of a large number of people.

Lastly, Globe 3T reserves the right to remove a hyperlink to its site at any time, if the site deems it to be in breach of its editorial policy.

ARTICLE 10. DATA COLLECTION

The site is registered with the Commission Nationale Informatique et Libertés (CNIL) under number En cours.

In addition, the site complies with the provisions of the French Data Protection Act no. 78-17 of January 6, 1978. Under the provisions of the aforementioned law, users have the right to oppose (articles 32 and 38), access (articles 38 and 39) and rectify (article 40) data concerning them.

To make use of any of the aforementioned rights, the user must contact the publisher by e-mail at the following address: contact@globe3t.com, or by registered mail addressed to the publisher's head office, specifying the user's surname, first name(s), address and e-mail address(es).

ARTICLE 11. COOKIES

The site may use "cookies" to process statistics and information on traffic, to facilitate navigation and to improve service for the user's convenience. The user may oppose the recording of these "cookies" by configuring his or her browser software.

ARTICLE 12. INTELLECTUAL PROPERTY

The structure of the site, as well as the texts, graphics, images, photographs, sounds, videos and computer applications that make it up, are the property of the publisher and are protected as such by the intellectual property laws in force.

Any representation, reproduction, adaptation or partial or total exploitation of the contents, trademarks and services offered by the site, by any process whatsoever, without the prior, express and written authorization of the publisher, is strictly forbidden and would be likely to constitute an infringement within the meaning of articles L. 335-2 et seq. of the French Intellectual Property Code. With the exception of elements expressly designated as royalty-free on the site.

Access to the site does not constitute recognition of a right and, in general, does not confer any intellectual property right relating to any element of the site, which remain the exclusive property of the publisher.

The user is prohibited from introducing data to the site that would modify or be likely to modify its content or appearance.

ARTICLE 13. APPLICABLE LAW AND COMPETENT JURISDICTION

The present General Terms of Use are governed by French law. In the event of dispute, and failing amicable agreement, the dispute will be brought before the French courts in accordance with the rules of jurisdiction in force.

Globe 3T wishes you an excellent navigation!

II. GENERAL TERMS AND CONDITIONS OF SALE

PREAMBLE

This site is published by the seller, Mr Didier PANEL, whose registered office is located at the following address : Zone artisanale de Guilleron 42520 Maclas, and registered at 519 350 805 R.C.S. SAINT-ETIENNE.

Seller's individual intra-Community identification number: FR 15 519350805

The following provisions define the general conditions of sale on the Globe 3T website.

These general terms and conditions of sale (hereinafter referred to as "GTCS") define the contractual rights and obligations of the seller and its customer in the context of a distance and electronic sale of goods and products.

The GCS govern exclusively the relationship between the seller and the customer.

The GCS express the entirety of the obligations of the parties. The customer is deemed to accept them without reservation, failing which the order will not be validated.

In the event of doubt concerning any of the terms and conditions of sale, the practices in force in the distance selling sector by companies whose registered office is in France and the French Consumer Code shall apply.

The seller reserves the right to modify the GTC from time to time. The modifications will be applicable as soon as they are put online.

ARTICLE 1. CATALOG OR ONLINE STORE

Through the site, the seller provides the customer with a catalog or online store accurately presenting the products sold, without the photographs having any contractual value.

The products are described and presented as accurately as possible. However, in the event of errors or omissions in the presentation, the seller cannot be held liable.

Products are offered while stocks last.

Prices and taxes relating to the sale of products are specified in the catalog or online store.

ARTICLE 2. PRICES

The seller reserves the right to modify its prices at any time by publishing them online.

Only the prices in force at the time of the order will apply, subject to product availability at that date.

Prices are indicated in euros (excluding taxes and including all taxes) and do not include delivery charges, which are invoiced in addition. Delivery costs are indicated before the order is validated by the customer.

Prices take account of taxes applicable on the date of the order, and any change in the rate of these taxes will automatically be reflected in the price of products in the catalog or online store. If one or more taxes or contributions, notably environmental, are created or modified, either upwards or downwards, this change may be passed on to the sale price of the products.

The total amount of the order (all taxes included), including delivery costs, is indicated before final validation of the order form.

Full payment must be made at the time of ordering.

ARTICLE 3. ONLINE ORDERING

The customer can fill in an order form online, using an electronic form. By completing the electronic form, the customer accepts the price and description of the products.

The customer must accept the present general terms and conditions of sale by clicking where indicated, in order for the order to be validated.

The customer must provide a valid e-mail address and delivery address and hereby acknowledges that any exchange with the seller may take place via this address.

The customer must also choose the delivery method and validate the payment method.

The seller reserves the right to block the customer's order in the event of non-payment, incorrect address or any other problem with the customer's account, until the problem is resolved.

ARTICLE 4. ORDER CONFIRMATION AND PAYMENT

This is an order with a payment obligation, which means that placing the order implies payment by the customer.

4.1 PAYMENT

The customer makes the payment at the time of the final validation of the order by specifying his credit card number.

The customer guarantees the seller that he/she has the necessary authorizations to use this method of payment and acknowledges that the information given to this effect is proof of his/her consent to the sale as well as the payability of the sums due for the order.

In the event of dispute or fraudulent use of the bank card without physical use of the bank card (use of the bank card number), any person may dispute within 70 days from the date of the transaction by transmitting a claim in the following manner, so that the seller will bear the costs of the sale and return the disputed sum:

By telephone from Monday to Friday, 9am to 6pm, on 09 83 57 35 94.
By e-mail to contact@globe3t.com

Any complaint not made in accordance with the above rules and within the specified time limits will not be taken into account and will release the seller from all liability.

The seller has set up a procedure for verifying orders and means of payment in order to provide a reasonable guarantee against any fraudulent use of a means of payment, including by requesting identification data from the customer.

In the event of refusal to authorize payment by credit card by the accredited organizations or in the event of non-payment, the seller reserves the right to suspend or cancel the order and its delivery.

The seller also reserves the right to refuse an order from a buyer who has not paid in full or in part for a previous order, or with whom a payment dispute is in progress.

4.2 CONFIRMATION

On receipt of validation of the purchase and payment by the customer, the seller sends confirmation of receipt of the order form and a copy of the contract to the customer's e-mail address.

The seller is obliged to send an invoice to the customer upon delivery.

The customer may request that the invoice be sent to an address other than the delivery address by sending a request to this effect to customer service (see contact details below) before delivery.

If a product is unavailable, the seller will inform the customer by e-mail as soon as possible in order to cancel the order for this product and refund the related price, the rest of the order remaining firm and definitive.

The customer may always exercise his right of withdrawal within 14 days of being informed of the product's unavailability.

For any question relating to the follow-up of an order, the customer may contact customer service at the following address:

By telephone Monday to Friday, 9am to 6pm: 09 83 57 35 94.
By e-mail: contact@globe3t.com
By post: : Globe 3 T, Zone artisanale de Guilleron 42520 MACLAS

ARTICLE 5. ELECTRONIC SIGNATURE

In accordance with the provisions of Law no. 2000-230 of March 13, 2000, the online provision of the buyer's credit card number and the final validation of the order constitute proof of the customer's agreement, of the payability of the sums due under the purchase order, and of the signature and express acceptance of all operations carried out.

ARTICLE 6. PROOF OF TRANSACTION

Communications, orders and payments between the customer and the seller may be proven by means of computerized registers stored in the seller's computer systems under reasonable security conditions. Order forms and invoices are archived on a reliable and durable medium considered, in particular, as a means of proof.

ARTICLE 7. METHOD OF PAYMENT

All payment methods available to the customer are listed on the seller's website. The customer guarantees the seller that he/she has the necessary authorizations to use the method of payment chosen by him/her when placing the order.

ARTICLE 8. DELIVERY

Delivery is only made after confirmation of payment by the seller's bank.

Products are delivered to the address indicated by the customer on the online order form, and the customer must ensure that this address is correct.

Any parcel returned to the seller because of an incorrect or incomplete delivery address will be reshipped at the customer's expense.

Except in cases of force majeure, delivery takes place, depending on the method chosen by the customer, within the following timescales:

Standard delivery: 6-8 days

8.1 LATE DELIVERY AND NOTICE OF DEFAULT

In the event of late delivery, the seller will inform the customer, who may withdraw from the contract and claim a refund within 14 days of such withdrawal.

A full refund of the product and delivery charges, or reshipment charges if applicable, will then be made.

This termination of the contract must be sent as follows:

By telephone Monday to Friday, 9am to 6pm: 09 83 57 35 94.
By e-mail: contact@globe3t.com
By post: : Globe 3 T, Zone artisanale de Guilleron 42520 MACLAS

Any denunciation not made in accordance with the rules defined above and within the allotted time will not be taken into account and will release the seller from any responsibility towards the customer.

8.2 ORDER VERIFICATION

If, at the time of delivery, the original packaging is damaged, torn or open, the customer must check the condition of the products. If they have been damaged, the buyer must refuse the package and note a reservation on the delivery note.

The customer must indicate on the delivery note, and in handwritten form, any anomaly concerning the delivery.

Products are considered to have been checked once the customer, or a person authorized by the customer, has signed the delivery note.

If necessary, the customer must inform the seller of any reservations in the following manner:

By telephone Monday to Friday, 9am to 6pm: 09 83 57 35 94.
By e-mail: contact@globe3t.com
By post: : Globe 3 T, Zone artisanale de Guilleron 42520 MACLAS

Any reservation not made in accordance with the rules defined above and within the allotted time will not be taken into account and will release the seller from all liability towards the customer.

Upon receipt of the claim, the seller will assign an exchange number for the product(s) concerned and will communicate it by e-mail to the customer.

8.3 DELIVERY ERROR

In the event of a delivery error and/or non-conformity of the products in relation to the information given on the order form, the customer must submit a claim to the seller on the day of delivery or, at the latest, on the first working day following delivery.

Claims can be made in the following ways:

By telephone Monday to Friday, 9am to 6pm: 09 83 57 35 94.
By e-mail: contact@globe3t.com
By post: : Globe 3 T, Zone artisanale de Guilleron 42520 MACLAS

Any claim not made in accordance with the rules set out above and within the time limits set will not be taken into account and will release the seller from all liability towards the customer.

8.4 ORDER RETURN

The product to be exchanged or refunded must be returned to the seller in its entirety and in its original packaging, in the following manner:

Product returned by carrier within 30 days of the delivery date of the order, to the following address: Globe 3 T - Zone artisanale de Guilleron - 42520 MACLAS

Any claim or return not made in accordance with the rules defined above and within the allotted time will not be taken into account and will release the seller from all liability towards the customer.

Any product to be exchanged or refunded must be returned to the seller in its entirety and in its original packaging. Return shipping costs are at the customer's expense.

ARTICLE 9. PRODUCT WARRANTIES

The seller guarantees that the products conform to the contract.

The customer may make a claim under the legal warranty of conformity, in accordance with the provisions of articles L. 217-4 to L. 217-14 of the French Consumer Code, or under the warranty for hidden defects of articles 1641 to 1649 of the French Civil Code.

9.1 WARRANTY OF CONFORMITY

The customer has a period of 2 years from delivery of the product to invoke the legal warranty of conformity (excluding batteries and components, only on the frame).

As such, he/she can choose between repairing or replacing the good, under the conditions set out in article L217-4 of the French Consumer Code.

The customer is not required to prove the existence of a lack of conformity, within 6 months (24 months as of March 18, 2016, except for used goods) following the date of delivery of the product.

9.2 WARRANTY FOR DEFECTS

If the customer invokes the guarantee against defects provided for in articles 1641 et seq. of the French Civil Code, he may choose between rescinding the sale or reducing the price, in accordance with article 1644 of the French Civil Code.

ARTICLE 10. UNAVAILABILITY OF PRODUCTS AND REIMBURSEMENT

In the event of unavailability of an ordered product, the customer will be informed by e-mail.

The customer will have the option of cancelling his order and will thus have the choice between reimbursing the sums paid by him within 30 days at the latest of their payment, or exchanging the product.

ARTICLE 11. RIGHT OF WITHDRAWAL

The customer may exercise his right of withdrawal and return of the product within 14 working days of delivery.

The customer may exercise his right of withdrawal by contacting customer service:
By telephone from Monday to Friday, 9am to 6pm on the following number: 09 83 57 35 94.
By e-mail to the following address: contact@globe3t.com
By post to the following address: Globe 3 T, Zone artisanale de Guilleron 42520 MACLAS

Once the customer has communicated his/her decision to withdraw, he/she has 14 days to return the goods.

Any retraction or return not carried out in accordance with the rules defined above and within the allotted time will not be taken into account and will release the seller from any responsibility towards the customer.

The customer may request an exchange or refund of the returned product, without penalty, with the exception of the return shipping costs, which remain at the customer's expense. However, in the event of an exchange, the customer may be billed again for delivery costs.

The return or exchange of the product will only be accepted for products as a whole, intact and in their original condition, in particular with complete, intact packaging and in saleable condition.

Certain products, due to their intrinsic quality, may not be subject to the right of withdrawal and may not be reimbursed, in particular but not exclusively, products covered by article L. 121218 of the French Consumer Code, namely :

- any custom-made product
- any product that by its nature cannot be reshipped
- any perishable product
- any video product
- any press product
- etc.

The seller shall reimburse the customer for all sums paid, including delivery costs, within 14 days of recovery of the goods or transmission of proof of shipment of the goods.

ARTICLE 12. DATA PROTECTION

The seller will keep proof of the transaction, including the order form and the invoice, in its computer systems under reasonable security conditions.

The seller guarantees to protect the customer's personal data.

The seller has made a declaration to this effect to the CNIL under number En cours

The customer has the right to access, modify and delete the information collected, in particular by contacting the customer service department as follows:

By e-mail to the following address: contact@globe3t.com
By registered letter to the following address: Globe 3 T - Zone artisanale Guilleron 42520 MACLAS

ARTICLE 13. FORCE MAJEURE

The parties will be exonerated from their obligations in the event that a circumstance constituting a case of force majeure as defined by article 1218 of the French Civil Code prevents their performance. The obligations of the parties will be suspended.

The party invoking such a circumstance must notify the other party immediately upon its occurrence or disappearance.

Force majeure is defined as any irresistible, unforeseeable, unavoidable event or circumstance that cannot be prevented by the latter, despite all reasonable efforts, as defined by French case law, and in particular, the blocking of means of transport or supplies, earthquakes, fires, storms, floods, lightning, and the stoppage of telecommunication networks.

If the case of force majeure lasts longer than three months, the present terms and conditions may be terminated by the injured party.

ARTICLE 14. PARTIAL NULLITY

If one or more stipulations of these general terms and conditions of sale are declared null and void by application of the law, a regulation or a final decision of a French court, the other stipulations will retain their full force and scope.

ARTICLE 15. APPLICABLE LAW AND COMPETENT JURISDICTION

The seller is established in France in a stable and lasting manner in order to effectively carry out its business, regardless of where its registered office is located in the case of a legal entity.

Accordingly, these GTC are subject to French law, to the exclusion of the provisions of the Vienna Convention.

In the event of a dispute or claim, the customer should first contact the seller to obtain an amicable solution.

In the absence of an amicable agreement, the customer, if contracting as a consumer, may bring proceedings before the court of his choice, and if contracting as a professional, may bring proceedings before the court of the location of the seller's registered office.